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Restart your modem, then your router, waiting 2 minutes between each. Check that all cables in the rack are firmly plugged in. Please don't unplug or move equipment in the rack. Some devices take time to recover and settings can be lost.
Many network issues can be diagnosed and fixed remotely, often without a site visit. If we can't resolve it remotely, we'll schedule a technician to come out at a time that works for you.
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